Welcome to Ximena Resort. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases. By using our site, you agree to the practices described in this policy.

Information We Collect
We collect limited personal information necessary to fulfill your orders and improve our services, including:

  • Name
  • Shipping address
  • Phone number
  • Email address

We do not collect or store any payment information as we only offer cash on delivery as a payment method.

How We Use Your Information
We use your information to:

  • Process and deliver orders
  • Respond to customer service requests
  • Send important notifications related to your order
  • Improve the user experience of our website

Information Sharing
We do not sell, rent, or trade your personal information. We may share your details with trusted logistics and service partners solely to fulfill your order.

Cookies and Tracking Technologies
Our website may use cookies to enhance your browsing experience.

Your Rights and Opt-Out Options
You have the right to:

  • Request access to the personal data we hold about you
  • Request correction of any incorrect or incomplete data
  • Request deletion of your personal data (subject to order and legal obligations)
  • Opt out of receiving promotional communications from us

To opt out, please email us at [email protected] with the subject line “Opt-Out Request” and include your name and the email address associated with your order.

Data Retention
We retain your data only for as long as necessary to fulfill the purposes outlined in this policy, including legal and operational requirements.

International Users
As Ximena Resort operates globally, your information may be stored and processed in countries outside of your own. By using our website, you consent to this transfer of data.

Security Measures
We implement reasonable security measures to protect your information from unauthorized access or disclosure. However, no system is completely secure.

Changes to This Policy
We may update this Privacy Policy from time to time.

Contact Us
If you have any questions, requests, or concerns regarding this Privacy Policy, please contact us at:
[email protected]