Orders and Cash on Delivery
Ximena Resort only accepts cash on delivery (COD) for all orders, regardless of location.
By placing an order:

  • You agree to accept the delivery and pay the total amount due in cash.
  • Refusing to accept delivery without valid reason may result in restrictions on future purchases.

Shipping and Delivery
We ship orders worldwide. Delivery timelines may vary depending on your location. While we aim to deliver within the estimated time, delays may occasionally occur due to customs, weather, or courier service disruptions.

Returns and Exchanges
Due to the nature of cash on delivery, all sales are considered final unless the product is defective or damaged upon arrival.
To request a return or exchange, please contact us at [email protected] within 3 days of receiving the product, including your order details and images of the issue.

Intellectual Property
All content on this website, including images, logos, text, and product descriptions, is the property of Ximena Resort and is protected by intellectual property laws. You may not use, reproduce, or distribute any content without written permission.

User Conduct
You agree not to:

  • Use the site for any illegal or unauthorized purpose
  • Attempt to gain unauthorized access to our servers or systems
  • Submit false or misleading information during checkout

Privacy
Your use of our site is also governed by our Privacy Policy, which outlines how we collect and use your personal data.

Limitation of Liability
Ximena Resort is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our website or products. Our maximum liability to you for any damages will not exceed the total amount of your order.

Indemnification
You agree to indemnify and hold Ximena Resort harmless from any claims, losses, liabilities, or expenses arising from your misuse of the website or breach of these Terms.

Termination
We reserve the right to terminate your access to our website or refuse service at our sole discretion, with or without notice.

Changes to Terms
We may update these Terms from time to time.

Contact Us
For any questions or concerns regarding these Terms and Conditions, please contact us at:
[email protected]